Every inquiry lands in a founder inbox - not a CRM, not an SDR queue, not a routing rule. If we can help, you will hear back within one business day. If we cannot, we will say so directly and often point you to someone who can.
Most common path
For teams with a defined need - a rebuild, a migration, a retainer to take over an existing site or store.
Fill in the brief30 minutes · founder
For teams still shaping the problem, comparing partners, or exploring what a retainer could look like. No pitch deck, no slides - just a working conversation.
Book a callEverything asked here helps us give you a useful first reply. If a field doesn't apply, skip it - we'd rather have a real answer than a filled box.
You get a real reply from the founder - fit assessment, initial thoughts on your problem, and either a next-step suggestion or a direct redirect if we're not the right fit.
A 30-minute call to work through the problem - no pitch deck. We come with questions, and you leave with a first draft of what a retainer would look like for your team.
A written proposal with scope, monthly fee, and a start date. Fixed, transparent, no hourly billing. Sign or don't - either way you keep the thinking.
We know most agencies over-promise on speed and under-deliver on clarity. We prefer the reverse.
What you have now, what's working, what isn't.
Who's involved, what they own, where they get stuck.
Not "we need a new site" - but what changes for the business if the site actually works.
What's driving the timeline. A launch date, a fundraise, an internal deadline, or genuine flexibility.
Real range, not a placeholder number. We'll tell you within 15 minutes if the budget doesn't match the ambition.
We prefer honest constraints to polished briefs. If any of this is uncomfortable to answer publicly, that's fine - we'll ask on the call, in confidence.
Launch packages exist as entry points (from €5,000, 4-8 week new builds), but they're designed to convert into a retainer on delivery. Standalone one-off projects with no ongoing work - rare, and only for existing partners.
Encouraged. A retainer is a long partnership - comparing 2-3 studios before choosing is healthy. We're happy to be one of them, and we'll tell you honestly where another studio might fit better.
If Webflow or Medusa is genuinely the right tool, we'll take the conversation seriously. But we're not a discount studio - if the budget isn't there yet, we'll say so and stay in touch for later.
Yes. Send it with your brief and we'll countersign before the call. For most conversations it's not needed at the discovery stage - we respect discretion by default.
Yes. After the first call, if the fit looks real, we introduce you to 1-2 current retainer clients directly. No canned testimonials.
You get a direct explanation and, when possible, an introduction to a studio that fits better. Turning down a fit-mismatched retainer is one of our operating principles - not a rejection, a courtesy.
One business day
CET / CEST (4-6 hrs overlap, US East)
Skopje, MK
We don't run cold outreach. If you receive an email from us and you didn't reach out first, it's not from GNShift.