Legal

Terms & Conditions

These terms govern use of the GNShift website and the studio services we provide. They are written to be clear about expectations, ownership, and limits - the same directness we bring to client work.

Last updated July 2026

Last updated July 2026

Agreement to these terms

By accessing gnshift.com or engaging GNShift for services, you agree to these Terms & Conditions. If you do not agree, please do not use the site or our services.

If you enter a separate written agreement with GNShift (such as a statement of work or master services agreement), that document controls for the services it covers. These terms apply to the website and to general studio services unless a signed contract says otherwise.

About GNShift

GNShift is a senior B2B product and commerce studio based in Skopje, North Macedonia. We provide Webflow and Medusa JS design, development, and ongoing support, primarily to clients in Europe and the United States on fixed monthly retainers.

Website use

You may use this website for lawful business purposes. You agree not to:

Attempt to gain unauthorized access to our systems or data.
Interfere with site security, performance, or availability.
Scrape, copy, or republish site content at scale without permission.
Use the site in a way that violates applicable law or third-party rights.

We may update, suspend, or remove site content at any time without notice.

Studio services and retainers

Project scope, deliverables, timelines, fees, and support terms are defined in a proposal, statement of work, or retainer agreement accepted by both parties. Unless expressly agreed in writing:

Fees are invoiced monthly in advance or as stated in your agreement.
Client feedback and approvals are required within reasonable timeframes; delays may shift delivery dates.
Third-party tools, licenses, hosting, and paid assets are billed separately or reimbursed at cost unless included in your agreement.
Either party may terminate a retainer according to the notice period in the signed agreement.

We reserve the right to decline or discontinue work where requirements, conduct, or payment terms fall outside what was agreed.

Client responsibilities

To deliver effectively, clients agree to provide timely access, content, credentials, decisions, and a single point of contact where possible. You are responsible for the accuracy of materials you supply and for obtaining rights to any assets you ask us to use.

Intellectual property

Unless your signed agreement states otherwise:

GNShift retains ownership of pre-existing tools, methods, templates, and know-how.
Upon full payment for agreed deliverables, clients receive the usage rights described in the project agreement - typically ownership or a broad license to project-specific work product created for them.
Portfolio rights: unless you object in writing before launch, we may display non-confidential work and describe the engagement in our portfolio and marketing materials.

Third-party components, fonts, stock assets, and platform subscriptions remain subject to their own licenses.

Confidentiality

Each party will treat non-public business, technical, and financial information received from the other as confidential, except where disclosure is required by law or the information is already public through no fault of the receiving party. NDAs signed by the parties take precedence over this section.

Disclaimers

The website and any pre-contract materials are provided for general information. They do not constitute legal, financial, or technical advice. Services are provided with professional care consistent with industry standards, but we do not guarantee uninterrupted operation of third-party platforms such as Webflow, Medusa, or hosting providers.

Limitation of liability

To the fullest extent permitted by applicable law, GNShift will not be liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or business opportunities.

Our total aggregate liability arising from the website or any services will not exceed the fees paid by you to GNShift for the specific services giving rise to the claim during the twelve months before the event, unless mandatory law requires otherwise.

Indemnity

You agree to indemnify and hold GNShift harmless from claims arising from materials you provide, your use of deliverables outside agreed scope, or your breach of these terms - except to the extent caused by our gross negligence or willful misconduct.

Governing law

These terms are governed by the laws of North Macedonia, without regard to conflict-of-law rules. Courts in Skopje, North Macedonia shall have exclusive jurisdiction, unless mandatory consumer protection rules in your country require otherwise.

Changes

We may revise these terms by posting an updated version on this page. Material changes will be reflected in the “Last updated” date. Continued use of the site after changes constitutes acceptance of the revised terms.

Contact

Questions about these terms:
GNShift
Skopje, North Macedonia
hello@gnshift.com